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In the world of software development, accurate and fast bug reporting is essential to ensure product quality and maintain high standards of reliability. However, describing a technical problem clearly can often be difficult, especially when the development team is distributed or bugs involve multiple steps and variables.
That's where Jam.dev comes in, a platform designed to revolutionize the way development, QA, and support teams work together to find and resolve software issues.
Jam.dev is designed to be a simple, immediate, yet powerful tool that automatically collects all the information needed to reproduce and diagnose a bug, with just one click. With this technology, teams can save valuable time, reduce communication errors, and accelerate the development cycle.
1. What is Jam.dev?
Jam.dev is an innovative platform created to simplify bug reporting during software development. It comes as a browser extension (primarily Chrome) that allows users to quickly capture screenshots, videos, and detailed logs of the actions that lead to a glitch.
What sets Jam.dev apart from other tools is its ability to automatically collect technical information that is critical for debugging, such as:
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Console and network request logs
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Information about the device, operating system, and browser used
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The exact steps taken by the user to reproduce the bug (repro steps)
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Error tracking also on the backend side, when available
All this data is aggregated in a rich and complete report, which can be shared via a simple link. This way, developers and QA teams can see exactly what happened, without having to ask for additional explanations or waste time manually reconstructing the issue.
The platform is designed to easily integrate into existing workflows, thanks to numerous integrations with bug tracking and communication tools, such as Jira, GitHub, Slack and many others.
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2. Key Features
Jam.dev stands out for a set of features designed to eliminate friction in reporting and managing bugs. Here are the main ones:
🖥️ 1. One-Click Video Recording and Screenshots
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🧠 2. Automatically collect technical data
Every report generated by Jam automatically includes:
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Console logs (errors, warnings, debug messages)
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Network requests (XHR, fetch, status code, payload)
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Environmental information: browser, operating system, screen resolution
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Stack trace and details useful for backend debugging
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Automatically generated repro steps, to understand the exact sequence of actions
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✏️ 3. Annotations and modifications
Jam also allows you to edit and annotate screenshots or recorded videos: you can highlight areas, obscure sensitive information, add arrows, text or shapes, so as to better guide those receiving the report.
🔗 4. Integration with work tools
Jam integrates natively with:
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Jira
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GitHub / GitLab
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Slack
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Asana, Trello, Linear, Notion
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Sentry, Datadog, Figma
With these integrations, you can submit reported bugs directly where your team is already working, saving time and maintaining a centralized view of the issues.
🚀 5. Sharing simple
Each “Jam” (i.e. each report created) can be shared instantly with a link, as if it were a Google Doc. You can also control who can view or comment on it, based on the active plan.
3. Benefits for development teams
Jam.dev is not just a tool for creating bug reports: it is a real accelerator for collaboration between all roles involved in software development. That's why more and more teams are adopting it.
⏱️ 1. Drastically reduced bug resolution times
With automatic collection of detailed technical information, developers no longer have to hunt for missing data. They immediately have all the context they need to reproduce, analyze, and fix the issue. This translates into faster response times and less ping-pong between teams.
💬 2. Improved communication between QA, Dev, and Support
In many teams, communication between the person reporting a bug (QA or customer support) and the person fixing it is often hindered by different languages or incomplete information. Jam solves this problem by providing visual, technical, and easily understandable reports, reducing misunderstandings and errors.
🔄 3. Smoother iterations in the development cycle
In an Agile or DevOps context, it is crucial to keep feedback loops short and continuous. With Jam.dev, every bug is reported in seconds and can be immediately assigned, discussed, and worked on. This leads to a leaner workflow and fewer interruptions in the process.
🌍 4. Ideal for distributed and remote teams
When team members aren't working side by side, it becomes even more important to clearly share what went wrong. Jam.dev lets anyone, anywhere find, create a detailed report and share it instantly, eliminating geographical barriers.
🎯 5. Focus on the problem, not the bureaucracy
Many bug reporting tools take time: filling out forms, uploading attachments, describing the steps. With Jam, all of this is done automatically: less time wasted, more time to build and improve the product.
4. Pricing Plans & Options
Jam.dev offers a flexible pricing structure designed to fit teams of all sizes: from freelancers to enterprise teams. All plans include access to the browser extension and cloud platform to create, manage, and share bug reports.
🆓 Free Plan – Free forever
Perfect for: individual developers, small teams, occasional testing.
The Free plan includes:
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Unlimited Jams (reports)
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Slack Integrations
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Unlimited Storage
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Video Recording, Screenshots, and Automatic Technical Data Collection
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Public links to share bug reports
Annotations
5. Getting started with Jam.dev
One of the great strengths of Jam.dev is its ease of adoption: it only takes a few minutes to install it, configure it and start reporting bugs like a professional.
🔧 Step 1 – Install the browser extension
Jam.dev is available as a Google Chrome extension. You can install it directly from the Chrome Web Store.
No complicated setup required: once installed, you'll see the Jam icon in your browser bar, ready to go.
▶️ Step 2 – Catch your first bug
To create a bug report:
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Click the Jam icon while browsing the page where the problem occurs
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Choose whether to take a screenshot, a video recording, or an instant replay (which records the last few seconds retroactively)
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Jam will automatically collect logs, context, OS, browser, URL, etc.
✏️ Step 3 – Edit, Annotate, and Send
Once you've captured the content:
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You can add annotations, arrows, or text to the screenshot/video
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Add a title and description (optional)
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Click “Share” to generate a shareable link
🔗 Step 4 – Integrate into your workflow
With Jam.dev you can:
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Send the report directly to Jira, GitHub, Slack, Trello, etc.
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Save the link to Notion or your ticketing system
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Share it with your team via email or chat
🧪 Tips for effective use
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Enable instant replay to never miss the moments before a bug
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Customize visibility permissions if you work in a team
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Use the Team plan to collaborate and assign Jams to team members
Jam is designed to work silently in the background. You won't realize how useful it is until your first bug is reported.
Conclusion
In today's software development landscape, where speed and quality are paramount, Jam.dev stands out as a smart and streamlined tool to radically improve bug reporting. With its intuitive interface, automatic collection of technical data, and seamless integrations with everyday work tools, Jam helps teams of all sizes save time, avoid misunderstandings, and solve problems more efficiently.
Whether you're a developer or a developer, Jam is a great tool for anyone who wants to learn more about the technology and the benefits of using it.and, a QA tester or product manager, Jam.dev can help you better communicate problems and focus on what really matters: building quality software.
🎯 What's next?
👉 Visit jam.dev
🔧 Install the extension in less than 30 seconds
🐛 Catch your first bug and see how simple it can be
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